General Contact
If the Coh-Metrix Web tool is down, please inform: Andrew Tackett
Email: ctckett1@memphis.edu
If T.E.R.A. is down or for all other questions, please contact: Dr. Danielle McNamara
Email: dsmcnamara1@gmail.com

FAQs

• If you receive a response similar to "An error occurred whil processing your request", the tool needs to be restarted. Please email Andrew Tackett (see above).

• The server hosting CohMetrix has moved so you may need to use a different address to connect to it (as shown below)
• If you're having trouble accessing the CohMetrix web tool, try accessing it directly with its IP address which is currently http://141.225.61.35/cohmetrix2017. There have been some recent security updates to browsers which causes issues with accessing the site via domain name. This is being worked on but in the meantime this workaround should work. Similarly for the Text Easability Assessor you can try accessing it at: 141.225.61.35/cohmetrixgates/
• Cohmetrix currently only supports English. Inputting texts of other languages may produce results but they will not be meaningful.